Frequently Asked Questions (FAQ)

Where are you located? Do you have a storefront or showroom?

Our office and manufacturing facility are in Phoenix, Arizona. Our Show room address is: 101 S 30th Street Phoenix, AZ 85034. Our showroom is open Monday-Friday from 6:30 am to 3:00 pm. Weekends and evenings are available upon request. 

Can I use your pool tiles in locations other than swimming pools?

Absolutely! Pool tiles are made to withstand heavy pool chemicals and scrubbing. But, this does not limit their uses. Use them as a back-splash, in the bathroom, or on any special project. The options are limitless! Remember that pool tile can be used for anything, but you can not use just any tile as pool tile.

What are your pool tiles made of?

We offer 2 varieties of pool tile. Most common pool tile is made of porcelain. These are glazed and fired in a kiln to give them vibrant colors that will last. We also offer glass mosaic tiles that offer a luxe and modern look that will make your pool or special project stand out.

Will the colors ever fade or peel?

Never! Pool tiles are made to withstand the harshest of pool environment. That means that they will last a lifetime with correct installation. Our pool tiles are frost proof and are guaranteed to stay vibrant and beautiful season after season.

Are your products non-slip or non-skid?

We do offer a few varieties of non-slip tiles that are best suited for pool stairs and pool entries. 

How long will it take to receive my order?

Most orders ship within 5-7 business days.

I'm in a hurry and need my order right away! Can you help?

We would be more than happy to assist in any way we can. Give us a call or send us an email and we will explore different shipping options for you.

Do you offer free shipping?

We do offer free shipping on all orders over $50.

How are your products priced?

All of our pricing for waterline tile is per square foot unless other wise specified in the product description. All other products are priced per piece or bundle. 

Do you sell accessories like beads, surface bullnose, or beaks?

Some of our Fujiwa tile collection offers coordinating accessories including the 1/4 round beads, corner beaks, and surface bull nose accessories. Give us a call or send us an email and we would be more than happy to provide pricing as well as availability on all these item.

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